Shipping Information

Shipping Information:

Regions/ City Delivery Cost Estimated Time Courier
Hong Kong, Macau Free delivery 2 - 5 working days S.F. Express
Taiwan 4 - 9 working days DPEX/ UPS
China 10 - 14 working days S.F. Express
South Korea, Japan 9 - 13 working days HK post/ UPS
Malaysia & Singapore 7 - 10 working days
Aramex/ UPS
Other Countries Depends Hong Kong Post/ Others

*delivery time may be longer during sales promotions and bad weather conditions.

FREE WORLDWIDE SHIPPING
All countries (except countries below): Free delivery for orders above HKD 300 (Approx. 38.45 USD).
South Korea, Japan, Thailand, Australia, US: Free delivery for orders above HKD 500 (Approx. 64.09 USD).
France, Netherlands: Free delivery for orders above HKD 700 (Approx. 89.72 USD).

Choices of different couriers with estimated delivery lead-times are displayed clearly in 'select shipping method' on the checkout page. After the order is dispatched, a delivery confirmation email with the courier information and tracking number will be sent to you. If you do not receive this delivery confirmation email after 5 working days from the day you completed your payment, please contact our team at info@the-unit-store.com.

IN-STORE PICKUP SERVICE (*Not available during peak season before Christmas)
The Unit Store also offers free in-store pickup service. You can choose to pick up your order at our stores in Hong Kong. Please click here for the store information.

IMPORT TAXES & DUTIES
The parcel upon arrival in the destination country, the contents of your order may be subjected to customs fees (taxes, duties, processing fees, brokerage fees, etc.) for which the recipient of the order is responsible. The Unit Store is not responsible for any customs fees incurred on your orders. The charges for your orders are determined by the customs office of the regarding destination. The total amount at our checkout page does not include the customs fees, and you may be required to pay them to the courier upon delivery.

For further details of the custom fees, we recommend you to contact the local customs office before placing an order.

*Orders may be occasionally delayed due to customs clearance. 

PAYMENT METHODS
The Unit Store accepts payment methods listed below to pay for your order.